Customer Service Center
Payment
PAYMENT FAQ'S
- When Do I Make Payment?
- What Forms of Payment Does HalloweenAdventure.com Accept?
- Which Credit Cards Does HalloweenAdventure.com accept?
- What Taxes Will I Have to Pay?
- Do I have a Security Guarantee?
- How does the charge come up on my credit card statement?
When Do I Make Payment?
Full payment is due at the time you place your order. If you have any problems with charges on your card from HalloweenAdventure.com please contact customer service center.
Please Note: only one coupon can be used per order.
Please note: we do not take orders for out of stock items. (Unless noted on specific items, for example: Mascot Costumes and some Large Props.)
What Forms of Payment Does HalloweenAdventure.com Accept?
Domestic orders may use: MasterCard, Visa, Discover Card or American Express to pay for your order.
Domestic Customers may mail in a cashiers check* or money order* only with an order that includes the following information: (Wisconsin Residents, please remember to include sales tax.)
- Customer name
- Shipping address (please, no PO Boxes)
- Contact name
- Phone number
- E-mail address
- Item(s) with item numbers
- Quantities of each item
- Preferred shipping method
Personal checks are NOT an accepted form of payment.
Our mailing address is:
HalloweenAdventure.com104 4th Avenue
New York, NY, 10003
*PLEASE NOTE: that ALL purchase orders and mailed payments must be at least $100 an order to be processed during our busy season, September 1 - October 31, 2007. Since these are placed manually they require a minimum of 7-10 business days to process.
Which Credit Cards Does HalloweenAdventure.com accept?
HalloweenAdventure.com currently accepts for domestic orders American Express, Visa, MasterCard andDiscover Cards. Check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above.
What Taxes Will I Have to Pay?
We do not charge sales tax for most of our domestic orders. However, it is your responsibility to report the purchase and pay any applicable sales tax the next time you file your taxes for the year. If your order is shipping to a location in the state of Pennsylvania , you will be charged Pennsylvania state sales tax.
Do I have a Security Guarantee?
We take your business seriously and will use every precaution necessary to ensure that your shopping experience is safe and exciting! HalloweenAdventure.com uses the best technology available, Secure Socket Layer encrypting, to keep your private information and credit card information as secure as possible. Also remember that we do not sell any of your information to any third parties
Payment Processing
How does the charge come up on my credit card statement?
For your convenience you will see www.HalloweenAdventure.com on your credit card statement.
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In some rare instances we are also recognized as
MASK 4 FUN, NEW YORK,NY.
If you cannot find what you need to know, please contact us using any of the following ways:
| E-Mail: | Contact Customer Service |
| Phone: | 877-U-Boo-Too (877-826-6866) |
| Hours: | Monday-Friday (EST) 11AM - 7PM |
| Fax: | 212-673-0927 |
| Mail: | HalloweenAdventure.com 104 4th Avenue New York City, NY 10003 |